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Frequently Asked Questions

How do I login to Brightspace?

To login to Brightspace, you can do this directly from the new myMCC portal and then access My Courses. Alternatively, you can access the direct link to Brightspace with your MCC email and password. You will need to use multifactor authentication.

How do I access my MCC online student orientation?

When your Brightspace account is created, you will automatically be enrolled in the MCC Online Student Orientation. Access this resource from the “Student Resources” term in Brightspace. If you need support accessing your Brightspace account, reach out to the Student Technology Help Desk at MCC (292-TECH).

Will MCC use Brightspace in Fall 2022?

MCC will use Brightspace in Fall 2022 for all academic courses. Every academic course will have a Brightspace course shell. All Blackboard organizations (such as faculty spaces, student organization spaces, and other trainings) will remain in myMCC/Blackboard through the end of the fall semester.

How do I contact MCC tech support?

At MCC, we use the Brightspace Digital Learning Environment. You can have your Brightspace account and MCC technology related questions answered calling the MCC Student Technology Help Desk . The SUNY Online Support Services HelpDesk is your primary resource for Brightspace technical support. Contact your instructor for content-related support.

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