Keyword Analysis & Research: nycers customer service number

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Frequently Asked Questions

How do I contact nycers' call center?

Select a transaction below and log in to complete it. Call Center (347-643-3000) is open Monday through Friday, 8 am to 5 pm, to answer questions and schedule consultations. Telephone and video consultations are available to maximize your health and safety. Please have your Member or Pension number ready when contacting NYCERS’ Call Center.

How do I submit a form to nycers?

Customer Service Center Contact the Call Center for information. Fully completed forms may be placed in a secure Drop Box at NYCERS' Jay Street entrance Mon-Fri, 8am-5pm.

Where can I find customer service in New York City?

Customer Service Center Customer Service Center Mon & Wed 8 am – 6 pm Tues & Thurs 8 am – 5 pm Fri 8 am – 3 pm Mezzanine Level at 340 Jay Street in Downtown Brooklyn. (347) 643-3000Within NYC

How do I schedule an appointment at nycers?

NYCERS’ Customer Service Representatives are available to meet with you Monday to Friday, except holidays. Please call (347) 643-3000 to schedule an appointment. Online appointment scheduling is currently unavailable. Can’t make it to NYCERS on your lunch hour? We are open until 6 pm every Monday and Wednesday.

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