Keyword Analysis & Research: nycers

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Frequently Asked Questions

What services are available at nycers' call center?

Telephone and video consultations are available to maximize your health and safety. Please have your Member or Pension number ready when contacting NYCERS’ Call Center. Due to increased call volume, you may experience longer wait times, and voicemails may be returned after hours.

How do I access my nycers account when I call?

Members, in order to access your account when you call, NYCERS requires your Member or Pension number for identification purposes. Learn how to find your Member or Pension number here. (347) 643-3000 – Call Center (877) 669-2377 – If calling from outside the New York City area (toll-free)

Why should you join nycers?

Get the help you need at NYCERS, whenever you need it. At NYCERS, we take pride in providing world-class customer service to all of our current and prospective members. Did you know most NYCERS transactions can be completed online? Your MyNYCERS account gives you the power to manage your pension anytime, anywhere, on any device.

Where is the nycers office located?

Contact linkDecember 6, 2016 Main Office Executive OfficesM–F 9AM–5PM 335 Adams Street, Suite 2300 Brooklyn, NY 11201-3724 Read more Contact linkDecember 6, 2016 Email Email NYCERS’ Executive Director Read more Membership Membership linkDecember 6, 2016 MyNYCERS Read more Membership linkDecember 6, 2016 Join NYCERS Read more Resources

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